FEQUENTLY ASKED QUESTIONS
Find answers to some of the questions you may have about how to use your GladSMS account
Frequently Asked Questions (FAQs) and answers
Find answers to your questions below:Frequently Asked Questions
How do I buy Bulk SMS online?
1. Login to your GladSMS account or REGISTER if you are a NEW USER.2. Click ACCOUNT.
3. Click RECHARGE.
4. Enter the AMOUNT you want to pay.
5. Click Pay.
6. You will be re-directed to VOGUEPay website. Note: VoguePay.com is our payment processor. It is SECURE and SAFE.
7. Under PAYMENT OPTION, Select MASTERCARD/VISA or VERVE. You can also SELECT VoguePay or eTranzact /PocketMoni. Note: Write down your Transaction ID.
8. Enter your E-MAIL ADDRESS in the field provided (below Transaction ID)
9. Click MAKE PAYMENT.
10. Select your CARD TYPE, either INTERSWITCH, VERVE or MASTER CARD
11. ENTER your 16-digit CARD NUMBER (this is the number at the front side of your ATM CARD above your name)
12. Select your ATM CARD EXPIRY DATE: e.g Jan 2022
13. ENTER your 4-digit CARD PIN using the on-screen keyboard i.e clicking on the numbers.
14. ENTER your 3-digit Card Verification Value (CVV2) Number (It is behind your ATM CARD beside the space for SIGNATURE)
15. Click PAY.
16. You will be shown the STATUS of your TRANSACTION and AUTOMATICALLY CREDITED with SMS units.
How Do I Edit my Stored Contacts?
The following Tutorial will give an expose on how to edit saved contacts on our website. Specifically will be majoring on Editing Mobile-List and Contacts.
Steps:
1. Log in to www.gladsms.com
2. Click Contacts.
3. Click Mobile-List.
4. Click Create to select the List you want to edit.
5. You can Edit the Title of the List or Delete or Add to the Numbers.
6. Click Save after Editing.
How do I Send Bulk SMS to my Phone Contacts?
Steps in sending Bulk SMS to Mobile phone contacts.
Wondering how to send Bulk Messages to your Phone Contacts? Worry not as we have a solution for your query. With the GladSMS Mobile Applications, you can send Bulk SMS to contacts stored on your Mobile Phone.
1. Launch the Mobile Application.
2. Click the Settings Icon at he Top left to Log in.
3. Enter your desired Sender ID
4. Click Save.
5. Click the New Message Icon at the Top right.
6. On the Compose page, Click the Top Left Contacts Icon.
7. Select the desired Contacts by clicking the check box beside each contact.
8. Click the back button to go back to the Compose page and add the Contacts.
9. Type your message and click send.
How Do I Send a Voice Messages/Robo Calls?
You can send pre-recorded Voice SMS/Robocall on our website. The audio messages have to be in .Mp3 or .Wav format. The message lenght should be either 15seconds, 30 seconds, 45 seconds etc.
(a) To Upload an Audio File/Recording
1. Log in to www.gladsms.com
3. Click Contacts.
4. Click Robocalls.
5. Leave the Audio Option if you are uploading a New Audio.
6. Click the Rectangular Box beside File under Browse Menu.
7. Type the Name of the Audio File under Recording Title.
8. Click Save.
(b) To Send a Voice SMS/Robocall
1. Log in to www.gladsms.com
2. Select your Contact Source by Clicking List or leave the List Option if you want to Type/Paste your Numbers in the Mobiles box.
3. Enter the Phone Number you want to appear as the Caller under the Caller box.
4. Skip TTS( Text To Speech)
5. Click Select Audio to Choose your desired Audio file.
6. Click Send.
7. If you wish to Schedule the Audio Message for a later Date/Time, Click the Check Box beside Schedule and Select the desired date and time.
8. Click Send.
How Do I Pay for Bulk SMS units ?
The Payment options available are listed below
1. Bank Deposit: With this option, payment is made directly in the Bank and payment details are sent to our support numbers/media. When the payment is confirmed, your account will be credited.
Listed Below are our Bank Details:
Bank Name: GTBANK PLC
Account Name: Pintle Solutions
Account Number: 0513739339
2. Online Payment with ATM CARD: Payment can also be made through our Online Payment processor with your ATM Debit card and your Bulk SMS account will be automatically credited. For detailed steps on how to pay Online, read our blog post here
3. Internet Banking Transfer: You can also make payment for Bulk SMS units through various Internet Banking Platforms. All you need to do is make a transfer to our Bank Accounts, remember to indicate your username in the remarks section of the transfer. Your Bulk SMS account will be credited as soon as we confirm your payment.
4. ATM Machine transfer: Another means of payment is through ATM Machine Transfer to our Bank Accounts using the Transfer Option on the ATM Machine. This Option will normally not display the Sender's Name or details, so remember to also send us your payment details.
5. Mobile Banking: Mobile Banking is one of the easiest and fastest means of payment. This can be done through any of the Mobile Applications of Banks or other Mobile Money operators like Paga, Pocket Money, etc.